Returns & Exchanges

At Banksia Boutique, we want you to love your new wardrobe additions, which is why we offer a 30-day return window for all unworn items with original tags attached. If your selection isn't quite right, we provide easy returns for store credit or full refunds on full-priced items.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized postage location within 7 days of your request.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing